Terms of Service
By working with Greg Jarrett or using our website, you agree to the terms below.
1. Scope of Work
Before any project begins, we’ll agree on a written scope — including deliverables or outcomes, timelines, and pricing. This might be outlined in a proposal, email, or Notion board.
If new tasks or features are added mid-project that fall outside of what was originally agreed on, we’ll re-quote them and confirm with you before moving forward. We won’t surprise you with new costs.
2. Payment Terms
Our standard terms are 50% upfront, 50% upon delivery unless we’ve agreed to something different in writing.
Final files and live access are delivered after the final payment is received. Late payments of more than 7 days may pause the project timeline. We accept payment via bank transfer, Stripe, or Wise.
3. Revisions
Every project includes a defined timeframe rather than scope, any amount of revisions will happen within the project scope.
4. Ownership & Rights
Once the final payment is received, you own all the final deliverables.
This includes designs, code, brand assets, and documentation we create for your project. I reserve the right to showcase non-confidential work in my portfolio, case studies, or social media unless you request otherwise in writing before we start.
5. Communication
Most of our work happens async. We use Slack, email, Framer, Notion, and Loom to stay in sync — no endless Zoom calls.
We aim to reply to all project messages within 24–48 hours on weekdays. If urgent timelines or meetings are needed, we’ll schedule them together.
6. Cancellations
You can cancel a project at any time, giving 3 months notice of the termination. Equally immediate termination will result in a 3 month termination charge, due immediately before final assets are handed over.
7. Liability
We guarantee the delivery of work as outlined in the agreed scope. We are not liable for indirect damages, technical issues from third-party services (e.g. CMS platforms, plugins, hosting), or how the final work is used beyond our control.
We test and hand over everything in good faith and with professional care.
8. Confidentiality
Everything you share with us — including strategy, visuals, product details, or internal documentation — stays private. We don’t share it, reuse it, or disclose it without your permission.
9. Updates to Terms
We like to show the work we’re proud of. Unless we’ve agreed otherwise, we may display the final product in our portfolio, blog, case studies, or social channels.
If the work involves sensitive material (e.g. pre-launch products, stealth brands), just let us know upfront and we’ll keep it private.
